Materi
The aim of this course is to give the busy administrator the skills to prioritise, organise and manage their working day. During the day participants will also take a look at certain legislation that may effect their working environment.

BENEFITS
– Expertise in dealing with interruptions
– An understanding of how tasks can be better organised, delegated or eradicated
– An understanding of how behaviour affects good working relationships
– An understanding of how to set clear communication objectives
– How to plan internal and external communication

TOPICS COVERAGE :
1. ORGANISATIONAL SKILLS
– works styles
– routine planning and prioritising time management

2. TIME AND SELF-MANAGEMENT
– handling paperwork
– saying ‘No’
– giving and receiving instructions
– time robbers
– goal setting
– to do list
– daily planning principals

3. BEING AN EFFECTIVE COMMUNICATOR AS WELL AS ADMINISTRATOR
– identifying key skills
– listening and questioning techniques
– body language
– handling difficult situations

Jadwal Lainnya :   Filing Management (JAKARTA)

4. PERSONAL PRESENTATION
– personal image
– self promotion and increase visibility
– personality types
– professional dress
– build self-branding through projection
– business etiquette

5. SUMMARY & ACTION PLANS AGREED

WHO SHOULD ATTEND ? :
Secretaries who have to deal with and manage a multitude of tasks everyday or anyone in an administrative role wishing to improve their business skills.

FACILITIES

  • Certificate, Quality Training Kit (Pencil case: Erase, Bolpoint, Pencil, Tipe X, Stabillo, Flash Disk 8 GB), Bag.
  • Training Material (HandOut & SoftCopy)
  • Convenient training facilities in stars hotel
  • Lunch and Coffee Breaks
  • Souvenir

Permintaan Brosur penawaran Training ( Harga, Waktu dan Tempat) silahkan Menghubungi kami.

Catatan :

  • Pelatihan ini dapat di-customized sesuai kebutuhan perusahaan Anda bila diselenggarakan dalam bentuk In-House Training. Untuk permintaan In-House Training dengan jenis topik lainya, silahkan mengirimkan ke alamat email yang tercantum di web kami.
  • Request Training. Jika anda membutuhkan informasi pelatihan yang belum tercantum pada website ini, atau anda ingin memberikan usulan materi yang sesuai dengan tingkat kebutuhan perusahaan anda, silahkan mengirimkan ke alamat emailyang tercantum.
  • Bila tidak ada tanggal dan waktu atau yang tercantum sudah kadaluarsa didalam artikel mohon tanyakan kepada kami untuk jadwal terbarunya.
  • Peserta bisa mengajukan Tanggal Pelatihan / Training selain yang tertera pada silabus penawaran.
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